Shipping policy
Shipping Policy
This Shipping Policy explains how orders are processed and shipped.
Order Processing
Orders are typically processed within 2–5 business days after payment is confirmed, excluding weekends and holidays.
During product launches, promotional periods, or high-volume periods, processing times may be longer.
Shipping Locations
We currently ship within the United States.
Shipping Rates
Shipping rates, if applicable, will be calculated and displayed at checkout before you complete your order.
Estimated Delivery Times
Estimated delivery times depend on the shipping method selected at checkout and the destination address. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances beyond our control.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information when available.
Incorrect Shipping Information
Please make sure your shipping address is accurate before placing your order. Lemon & Loom is not responsible for delays, lost packages, or additional costs caused by incorrect or incomplete shipping information provided by the customer.
Lost, Stolen, or Delayed Packages
Once an order has been handed to the shipping carrier, Lemon & Loom is not responsible for lost, stolen, or delayed packages. However, we will do our best to assist you in contacting the carrier and resolving the issue.
Pre-Orders or Coming Soon Items
If an item is listed as pre-order, coming soon, or temporarily unavailable, estimated availability or shipping timing will be stated on the product page where applicable.
Contact Us
For shipping questions, please contact:
Lemon & Loom LLC
Email: hello@lemonandloom.co
United States